Emergency Care

MaineGeneral Medical Center offers 24-hour emergency services at its Alfond Center for Health in Augusta and at its Thayer Center for Health in Waterville.

While we can't give medical advice over the phone, we're open and available 24 hours a day to evaluate and treat you.

Each year, Medical Center's Emergency Department staff handle more than 55,000 visits.

Emergency department physicians, physician assistants and nurses treat everything from relatively minor emergencies (strep throat, broken arms) to heart attacks, serious wounds, overdoses and other serious health conditions.

Contact Us

The Emergency Department numbers are:

  • (207) 248-5000: Alfond Center for Health, Augusta
  • (207) 872-1300: Thayer Center for Health, Waterville

If you think you or a loved one's medical condition is life-threatening or will worsen on the way to the hospital, call 9-1-1 immediately and have your local Emergency Medical Services (EMS) provider come to you.

Is It an Emergency?

Should you be seen in the Emergency Department or is MaineGeneral Express Care the more appropriate choice for your medical care?

If your condition or that of a loved one doesn't need emergency medical attention, MaineGeneral Express Care is a great option for non-emergency medical care.

No appointment is needed and you can use MaineGeneral Express Care when:

  • You can't see your primary care provider;
  • You don't have a primary care provider - we'll treat you and help you find one; or
  • You need non-emergency care.

Learn more about your choices.

MaineGeneral Express Care is located at:

  • 15 Enterprise Drive, Augusta
  • 211 Main Street, Waterville

Express Care Hours

  • Monday - Friday: 8 a.m. to 7:30 p.m.
  • Saturday - Sunday: 8 a.m. to 5 p.m.
  • Holidays: Same hours as weekends; closed only on Thanksgiving Day and Christmas Day.

It's the Law

If you have a medical emergency or are in labor, you have the right to receive, within the capabilities of this hospital’s staff and facilities:

  • An appropriate medical screening examination
  • Necessary stabilizing treatment (including treatment for an unborn child)
  • If necessary, an appropriate transfer to another facility, even if you cannot pay or do not have medical insurance, or are not entitled to Medicare or MaineCare

MaineGeneral Medical Center participates in the MaineCare program.

Contact Us

Augusta: (207) 248-5000

Waterville: (207) 872-1300